Privacy
APPEAL - Privacy and Cookies Notice
1. Introduction
This Privacy and Cookies Notice explains how APPEAL collects, uses, stores, shares and protects your personal information, and explains your rights in relation to that information.
This notice applies to individuals who engage with APPEAL as:
- clients;
- prospective clients;
- supporters;
- donors;
- event attendees;
- job applicants;
- professional contacts and partners; and
- visitors to our website.
If you have any questions about this notice or how we handle your personal information, please contact us using the details provided at the end of this notice.
2. Who We Are
APPEAL is the trading name of the Centre for Criminal Appeals, a charitable company limited by guarantee and a law practice authorised and regulated by the Solicitors Regulation Authority.
Registered Charity Number: 1144162
SRA Authorisation Number: 621184
Company Number: 07556168
ICO Registration Number: ZA156377
Registered office: 6th Floor, 72–75 Red Lion Street, London, WC1R 4NA
Email: mail@appeal.org.uk
APPEAL is the data controller responsible for the personal information processed in accordance with this notice.
3. What Is Personal Data?
Personal data means any information relating to an identified or identifiable individual.
Special category data may include information revealing racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data; biometric data used for identification; health information; information concerning a person's sex life; and sexual orientation.
4. Personal Information We Collect
Information You Provide Directly
We may ask you to provide information including: name; address; email address; telephone number; date of birth; payment information; employment information; correspondence; information relating to legal matters; donation information; event registration details; and other information relevant to the services or activities we provide.
Some information we collect may constitute special category data where this is necessary to provide legal services or deliver our charitable objectives.
Clients
When providing legal advice and representation we may collect information necessary to progress your case; undertake conflict checks; comply with regulatory requirements; meet anti-money laundering obligations; communicate with courts, experts and third parties; and fulfil our professional duties.
This may include sensitive personal information relating to health, ethnicity, religion or other protected characteristics where relevant to the legal work being undertaken.
Further information is provided in the Client Terms of Reference.
Supporters and Subscribers
If you subscribe to newsletters, campaign updates or other communications, we may collect: your name; your email address; and engagement information relating to communications we send.
We may use this information to improve communications and better understand supporter engagement.
Donors
If you make a donation to APPEAL, we may collect your name; address; email address; telephone number; donation history; and payment-related information necessary to process donations.
Website Visitors
If you visit our website, we may automatically collect technical information which may include IP address; browser type; operating system; device type; website usage data; pages visited; links clicked; search terms used; visit times and dates; and analytical information regarding website use.
See further information about cookies and analytics in this policy.
Event Attendees
If you attend one of our events, we may collect registration details; contact information; attendance information; accessibility requirements; donation information related to the event; and communications relating to attendance.
Job Applicants
When you apply for a position with APPEAL we will process application forms; CVs; employment history; qualifications; references; and correspondence relating to recruitment.
Professional Contacts and Partners
We collect and maintain information about individuals and organisations with whom we work or may collaborate, including names; professional contact details; organisational affiliations; and correspondence records.
Information Obtained from Third Parties
We may receive personal information from courts and tribunals; barristers; experts; HMRC; banks; employers; healthcare professionals; client due diligence providers; publicly available sources; and other parties connected with legal matters.
5. How We Use Your Information
We use personal information to provide legal advice and representation; manage legal cases; administer charitable activities; process donations; organise events; communicate with supporters; administer recruitment; manage professional relationships; improve our website and services; comply with legal obligations; prevent fraud, money laundering and financial crime; maintain records; and protect our legal rights and interests.
6. Legal Bases for Processing
We process personal data on one or more of the following lawful bases.
Contract
Processing is necessary to perform a contract with you or to enter into a contract with you.
Legal Obligation
Processing is necessary to comply with legal and regulatory requirements, including anti-money laundering obligations, tax obligations and court orders.
Legitimate Interests
Processing is necessary for our legitimate interests where those interests are not overridden by your rights and freedoms. This may include administration; fundraising; service improvement; website security; IT management; maintaining accreditation standards; and maintaining relationships with supporters and former clients.
Consent
Where appropriate we will seek consent for specific processing activities and marketing communications. Consent may be withdrawn at any time.
7. Special Category Data
Where we process special category data, we do so only where a lawful basis and an additional legal condition under UK data protection law applies.
This may include circumstances where processing is necessary for legal claims; for the provision of legal advice; for employment-related obligations; or because explicit consent has been provided.
8. Sharing Information
We may share personal information with courts and tribunals; barristers; expert witnesses; opposing legal representatives where necessary; regulators; government authorities; auditors; insurers; banks; professional advisers; and service providers acting on our behalf.
We will only share information where there is a lawful reason to do so.
9. Third-Party Service Providers
We currently use service providers which may process personal information on our behalf, including: Access Legal; Action Network; Devonthink; Dropbox; Eventbrite; Microsoft; Stripe; WordPress; Xero; and Zoom.
We require all service providers to process information securely and in accordance with applicable data protection laws.
We do not sell personal information and we do not allow third parties to use personal information for their own marketing purposes.
We may include links to other website which are not operated by APPEAL. If you click on a third-party link, you will be directed to that third party’s site. We advise you to review the privacy policy of the side that you visit, as APPEAL has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.
10. International Transfers
Your information will usually be stored within the United Kingdom or European Economic Area.
Where information is transferred internationally, appropriate safeguards will be implemented to ensure an adequate level of protection.
11. Security of Information
We have implemented appropriate technical and organisational measures to protect personal information from accidental loss; unauthorised access; misuse; alteration; and disclosure.
Access to personal information is restricted to those who need it for legitimate business purposes and who are subject to confidentiality obligations.
12. Cookies and Website Analytics
Our website uses cookies and similar technologies to understand how visitors use our website and to improve functionality and performance.
Cookies are small text files placed on your device when you visit a website.
We use cookies for purposes including ensuring website functionality; improving site performance; monitoring website usage; understanding visitor behaviour; and improving content and user experience.
Our website is hosted through WordPress and uses Google Analytics. Information collected may include browser information; device information; pages visited; downloads; navigation behaviour; approximate geographic location; and visit duration.
Where required by law, we will seek consent before placing non-essential cookies on your device.
You can control cookies through your browser settings and, where applicable, through any cookie preference tools available on our website.
13. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, regulatory, tax, accounting and professional obligations.
Client files and other records may be retained in accordance with APPEAL's Retention Policy.
Limited information may also be retained following the closure of a matter to enable conflict checks and compliance with professional obligations.
When information is no longer required, it will be securely deleted or anonymised.
14. Your Rights
You have the right to access your personal information; request correction of inaccurate information; request deletion of information where applicable; request restriction of processing; object to processing; withdraw consent; request portability of personal information; and opt out of marketing communications.
Requests can be submitted using the contact details at the end of this notice.
15. Complaints
If you have concerns about our use of your personal information, please contact us first so that we can attempt to resolve the issue.
If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/
16. Contact Us
If you wish to exercise your data protection rights, update your personal information, make a complaint or have questions about this notice, please contact:
APPEAL 6th Floor, 72–75 Red Lion Street, London, WC1R 4NA
Email: mail@appeal.org.uk
17. Changes to This Notice
We keep this Privacy and Cookies Notice under review and may update it as required.
Last updated: 30 September 2026
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72-75 Red Lion Street (6th Floor)
London, WC1R 4NA
07735 434268
mail@appeal.org.uk
APPEAL is the working name of the Centre for Criminal Appeals, a Charitable Company Limited By Guarantee and a law practice authorised and regulated by the Solicitors Regulation Authority.
Registered Charity Number: 1144162 | SRA Authorisation Number: 621184 | Company Number: 07556168